Make typo3.org/support better
It would be wise to:
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put links to the most common TYPO3 specialized forums in english.
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take forge into account for the latest news and hints on a extension and reporting bugs
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Give extra advice to read documentations carefully and tell why this is necessary
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remove futuristic template building tutorials and rewrite with advice of the different approaches and especially point to fluid. This is pretty important as I often see newbies running into TV ....
more additions are welcome !
cheers David